Atlas – WP – Knowledgebase plugin helps you create a self-serve online library of information about a product, service, department, or topic, helping you to reduce your support volume and increase customer satisfaction.
Atlas comes with a modern look and feel and two beautifully designed, mobile-ready themes to match your brand.
NOTE Atlas is also available in a Pro version which includes the “Startup layout” and much more functionality. (lifetime license)
General features
- Two beautifully designed templates (Intercom and Startup style)
- Capture customer satisfaction
- Gutenberg ready (switch to Gutenberg blocks from settings)
- Easily control permalinks from the admin
- Edit all frontend labels from within the admin interface
- Search functionality
- Custom CSS support
- Extra custom fields for Categories (Color, Font Icon, and Image)
- Comprehensive documentation
Sidebars
- Atlas – Article Sidebar ( shows on article single page )
- Atlas – Category Sidebar ( shows on Atlas category page )
- Atlas – Search Result Sidebar ( shows on Atlas search result list )
- Atlas – Home Sidebar ( shows on Atlas knowledge base home page )
Widgets
- Popular Articles
- Recently Updated
- Newest Articles
- Newest In Category
- Recently Updated In Category
- Recently Viewed
NOTE! Sidebars and widgets work with the Startup frontend style.
NOTE! Currently, Atlas supports only one category level, we believe that’s a better user experience for both frontend users and admin editors.
Categories do have three extra custom fields that are being used within the frontend (Color, Font Icon, and Image). NOTE! To use font icons with categories make sure you enable FontAwesome from the settings page.
Prioritizing user experience on your knowledgebase page
- Purposeful information ( Ensure the questions and answers shown are providing value to the users to make decisions about your product )
- Contact or support options ( If a user doesn’t have their problem solved or a question answered, offer a method for them to directly contact you )
Arbitrary section 1
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.