HelpGenie Customer Support Widget
Make useful information easily accessible to your visitors and boost conversions
Beautiful FAQ Widget For Your Store
Enhance your customer experience with HelpGenie. HelpGenie.io makes useful information and links easily accessible to your visitors so you can boost website conversions. You can customise what links and videos to show based which page the visitor is at.
Reduce Customer Concerns
Make customers happier with quick answers while reducing the number of tickets. No more scattered information that is hard to be found.
Create Announcements
Let your customers know what’s new and your upcoming deals.
Call to Action Buttons
HelpGenie makes it easy to encourage your visitor to take a prompt next step.
App Features
- Create Announcements and Posts
- Customisable Widget Appearance
- Call to Actions
- Page Rules
- Split Testing
- Google Analytics Integration
Provide an extra arm to level up your customer service
Make relevant announcements and content quickly accessible to your visitors. Content can be arranged by different pages.
Better Organised, Reduce Tickets
Make customers happier with quick answers. Let them find the content they need. No more scattered information that is hard to be found.
Analytics Integration
HelpGenie integrates seamlessly with Google Analytics to provide event tracking to help you understand visitor behaviour.
Split Testing
Create multiple widget variants to see what content works on different pages.
Support
We offer free support on HelpGenie.io Website
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.