Kayako Messenger: Live Chat
Kayako Messenger is effortless live chat software.
Designed for customers
A modern messaging experience
Your customers message their friends every day using messengers: now they can message your team with the same ease.
Never miss a message again
Customers can start conversations at any time, even when your team aren’t online. If your customer steps away and doesn’t see your message, Kayako will send messages to their email, so they can continue the conversation.
When your customer goes back to your website, they’ll be able to pick up the conversation there too. No need to start the conversation all over again, and no need for your customer to repeat themselves.
Proactively engage with personality
Automatically engage prospects and help customers. Targeted messages have never been so personal.
Mobile ready
More visitors are choosing to visit websites through their mobile device. Kayako Messenger is mobile web ready.
Built for your team
A modern agent experience
Kayako is so beautiful, simple, and effortless that you’ll fall in love with it.
Put everything in one place
Connect your support email and social inboxes to Kayako. Unify customer conversations across channels and work smarter.
See your customer’s activity at a glance
Use apps and integrations to log page views, orders, shipping history, and Help Center searches, or capture events from your own product, app, or service and see it all in real-time during conversations.
Be more productive
Automate manual elements, use canned responses and macros to blast through your live chat conversations.
Testimonials
“With Kayako Messenger, we’ve seen an immediate 17% increase in customer satisfaction.”
“This is the easiest and most efficient customer support tool that we’ve ever seen – and highly customizable.”
“Our team relies on Kayako Messenger to effortlessly support customers over live chat. Finally, a real-time messaging experience that works for our business.”
“We’re using Kayako Messenger to reply to our customers quickly and easily…We’ve reduced our average reply time by 60%.”
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.