Kommunicate Live chat plugin – Live chat and chatbots plugin for WordPress
Kommunicate is a human+bot hybrid platform for real-time, proactive, and personalized support for growing businesses. It is the best WordPress Chatbot and Live Chat plugin available in the market.
Benefits of Kommunicate WordPress Plugin and Live Chat plugin
- 11X your engagement rate: You can increase visitor’s engagement with Chatbots and Live Chat by triggering contextual messages on different pages.
- Reduce 80% of your operational cost: Use Chatbots to answer and automate 80% of your customer queries.
- Provide 24/7 customer support: Chatbot can act as your customer agent and work without any coffee breaks. You can provide instant and spontaneous answers to your customer queries.
15000 + customers across the globe trust the Kommunicate Chatbot and Live Chat plugin
Accenture, KPMG, Santander, HDFC, Pearson, and many other companies use the Kommunicate Chatbot and Live Chat plugin to provide 24/7 customer support to their customers.
WordPress Chatbot plugin features that you love
- Codeless Chatbot builder: You can build a custom WordPress Chatbot without any coding.
- Chatbot Templates: You can choose a pre-built Chatbot from our gallery and kick start your customer support automation.
- Smart Rich Messaging: You can use a plethora of rich messaging templates in your Live Chat to provide a smoother experience for your users.
- Codeless Chatbot integration: Integrate your Chatbots from major bot builder platforms such as Dialogflow ES & CX, Amazon Lex, IBM Watson, and deploy them in your Live Chat widget.
- Chatbot analytics: Analyze and optimize your Chatbot performance with the help of advanced analytics.
- Social media platforms integration: You can integrate your WordPress Chatbot with multiple platforms such as Facebook, WhatsApp, Line.
- Conversation Auto-Resolve: Automatically resolve the Live Chat conversations where users have not replied after a set time.
- Seamless Chatbot to human handoff: If your bot fails to answer your customer queries, then it will be automatically handed over to your human agent.
- Customized Live Chat widget: You can customize your WordPress Chatbot / Live Chat widget to match your website theme.
- Live Chat Welcome messages: Create custom and conditional Welcome Messages to greet your visitors automatically.
- Live Chat Away messages: Always be present for customers even when your agents are offline by configuring Away Messages.
- Live Chat Lead collection: Never let a lead slip away and gather contact details using in-Live Chat Lead Collection forms.
- Quick Replies: You can set up instant responses in Live Chat for repetitive and common queries to reduce response time.
- Waiting Queues: Provide a better experience to your user with the help of waiting queues in your Live Chat.
- Push Notifications: Set up interactive alerts for both your agents and customers for new messages in conversations.
- Fallback Emails: Get email notifications if you miss any messages from your users and vice versa.
Kommunicate’s Other advanced features
- Native SDKs: You can integrate Kommunicate WordPress Chatbot / Live Chat plugin in your apps with customized Android and iOS SDKs.
- Hybrid SDKs: Powerful and easy-to-integrate Hybrid SDKs for Ionic, Cordova, ReacNative, Flutter, and PhoneGap platforms.
- CRMs: You can integrate the Kommunicate WordPress Chatbot/ Live Chat plugin with multiple CRMs such as Zendesk, Pipedrive, Agile CRM.
- Zapier: You can connect your WordPress Chatbot/ Live Chat plugin with 2000 + apps using Zapier automation.
- All in one dashboard: Analyze and optimize your Chatbot, agent, and overall customer support performance.
And many more features, Right after you install the Kommunicate Live Chat plugin. You will be able to chat with your visitors. You can manage the conversations and configurations, create Chatbots, and many other advanced configs from a dedicated Live Chat dashboard.
Support
For support, please contact by initiating chat on our website or reach out to support@kommunicate.io.
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.