REVE Chat – WP Live Chat Support plugin
REVE Chat is a multi-channel cloud based live chat software plugin that provides real time assistance to your website visitors for better customer support, service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
REVE Chat WP live chat plugin for WordPress also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, and Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
Live Chat Key Features-
Voice/ Video Chat: With live chat for WordPress, Business can Talk to your customers using voice/ video chat plubin right inside your web or mobile apps with click to call solution.
Co-browsing: Using live chat and WordPress together, Provide real time assistance and remote support to your website visitors and customers screen in real time.
Facebook Messenger: Using live chat and facebook together,Chat with your Facebook customers using REVE Chat from single dashboard.
Viber Messaging: Using live chat and viber together,Chat with your customers on Viber messaging using your public account from single dashboard.
Screen sharing: With the REVE Chat chat plugin for WordPress, Support your website visitors in real time and help them to navigate the website with screen sharing.
Real-time Visitor Analytics: With the REVE Chat chat plugin for WordPress, Get real time insights about your customers (location, history, IP address, Referral source) and personalize every interaction to improve user experience
Department Management: With the REVE Chat chat plugin for WordPress, Improve customer response time by routing your customer queries to the right department.
Queuing: With the REVE Chat chat plugin for WordPress, Manage your customer expectations effectively by providing them right information about waiting time when your agents are busy with other customers
Auto Triggers: With the REVE Chat chat plugin for WordPress, Send automatic invitations to your website visitors based on certain time, ULR or location.
Chat Monitoring: With the REVE Chat chat plugin for WordPress, Monitor your agent performance and responses in real time to provide more appropriate answers to your customer queries.
Mobile live chat applications: – mobile apps for iOS and Android will help you chat with customers wherever you are.
Live Chat Benefits-
Out of all the customer support channels available whether offline or online — live chat is by far the most fast and convenient method to handle customer queries.
Get complete overview and insights about your customer interactions across multiple channels
Offer your visitors instant assistance and increase your sales conversions
Reduce cost of service by managing multiple customers simultaneously.
Receive valuable customer feedback after every chat session to gain insights and improve the quality of your service.
Proactively engage to assist website visitors in real-time before they leave your website being frustrated.
What is live chat for WordPress?
If you have a website, and you are serious about your business then using live chat will be best. Live chat plugin for WordPress adds a live chat widget to the bottom of your website that allows visitors to chat to you in real time.
Usage
With REVE chat plugin for WordPress, you can add live chat to every page of your website. To answer chats, chat agents have to be logged into our dashboard – from web dashboard or mobile apps. There are also applications for mobile devices – iPhone and Android.
What makes Reve Chat the best choice for live chat?
- A simple and highly customizable Live chat solution
- User friendly interface and Dashboard
- Intuitive Chat Window
- Innovative and unique features
- 24×7 hour live chat support from our trained experts on any weekday (visit revechat.com)
Supported Language
- Arabic | Bangla | Chinese | Dutch | English | French| German | Hindi | Italian | Japanese | Korean | Malay | Polish | Portuguese | Romanian | Russian | Spanish | Swedish | Tagalog | Turkish | Vietnamese
Some Geeky Facts
- Work across major browsers (Internet Explorer 7+, Firefox, Google Chrome, Opera, Safari).
- Average uptime is 99.8%.
- Mobile Optimized Dashboard
- Should you need any assistance, feel free to chat with our customer advocates on www.revechat.com or email us at support@revechat.com
Support
REVE Chat offers 24×7-365 live support, visit https://www.revechat.com and initiate a chat or send us an email at support@revechat.com.
Don’t have a reve chat account ? Create one from here!
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.