Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com
Supported Ticket Systems
Key Features
- Display all tickets related to a user in table form.
- You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
- You can prevent spams by enabling Google reCaptcha before submitting a ticket.
- Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
- Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.
Premium Version.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
- Phone Number field
- File Attachments
- Custom Fields
- Ticket Tags
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
-
- Give a name to your project
-
- Download the Installer Package
-
- Install & activate the plugin locally
-
- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.