The Client Relations Factory
This plug in allows you to provide a new and automatic service attention on your web site that turns visits into customers.
A virtual robot can humanize the technology in order to empathize and to build trust with customers.
Customize
Not only can the knowledge of the character, its appearance be modified depending on what you like. That is possible because this plugin let you have your own Virtual Robot from TCRF fully integrated within WordPress.
Get to know what your customers want from you
Using TCRF tool you can access to all the conversations between the virtual robot and your visitors. Using this information you can update the knowledge that the virtual robot has.
Made by FIONA
The FIONA platform for creating virtual robots, is since last December 1st, one of the twenty available on the Federation for Research and Experimentation in the Future Internet (Fed4FIRE).
Popular Browsers Support
IE – IE8+
Firefox – All versions
Chrome – All versions
New Features
- Automatic reporting system for incidences occurred during the use of The Client Relations Factory tool. You can use it pushing “TCRF Support” button.
- New Knowledge Editor. You can define different topics and its questions and answers in an easy way. You can also define more than one initial sentence and default answers.
- You can select/unselect the topics that you are using in the robot’s knowledge.
- Chat without character. Allows you to automate the questions and answers without using a character.
- High quality voice available for payment accounts (French, German, Italian, English (US&EN) and Spanish)
- New language: Portuguese (male and female). Only for payment account.
Next Features
- Character 2D. You will able to chose new characters. For the first time characters will be 2D models.
- Conversations time. You could chose how long conversations will be.
Website: http://www.theclientrelationfactory.com/
A brief Markdown Example
Ordered list:
- Different languages
- 24/7 customer support
- Know more about your visitors
Here’s a link to The Client Relations Factory
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.