Thirdwatch
Thirdwatch is an AI-powered platform that enables the online sellers to prevent Return-To-Origin (RTO) fraud losses. Thirdwatch’s AI engine evaluates every order in real-time and provides actionable results to weed out orders likely to result in RTO.
Once integrated, the solution captures 200+ parameters from the store and leverages an ensemble of AI algorithms and graph algorithms to flag an order with high risk of RTO and enables the seller to either cancel or take corrective actions.
The processed orders acquire following two states –
Red: If the order is marked red then the sellers can either decline the order or take corrective actions like updating the address or getting the confirmation from customer on order quantity etc.
Green: If the order is flagged green then the sellers can go ahead with the normal flow and ship the order
Following are the key parameters that play a critical role in screening the orders.
a) Shipping Address Profile
b) Device Fingerprint
c) IP Address Profile
d) Buyer’s history
e) Buyer’s navigation behaviour
f) Network effects
You can also customise the plugin at the time of integration by accessing the open source project available at – https://github.com/thirdwatch/thirdwatch-wocommerce
Reach us at hello@thirdwatch.ai or visit : https://thirdwatch.ai/
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.