TWChat | Send a message to the user and receive a message from the user by WhatsApp.
With this plugin, your communication with users is two-way. What does that mean?
This means that you can send messages to your customers via WhatsApp, and users can send messages to you via the floating WhatsApp button.
See the screenshots below to get an even better idea of the plugins functionality.
WooCommerce support:
WhatsApp button has been added in the orders page and order preview, which you can send your message to the customer with one click.
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Quick Message: Ready Messages with Shortcode Orders (Premium): You can prepare common messages with shortcodes and if necessary, send your message to the customer with one click.
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Shortcodes:
Name, Last name, Phone number, Email, State, City, Address, Address 2, Payment Method, Transaction Number, Payment Link, Shipping Method, Shipping Cost, Order Status, Order Items, link Order Items, Order Number, Maturity Total order, Thanks page link, Comments link for ordered items
Floating Widget Support:
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– Frequently Asked Questions Support:
To reduce the number of incoming messages, you can define frequently asked questions that users will be able to find their answers quickly and you will receive fewer messages. -
– Supports multiple WhatsApp accounts:
You can assign a person responsible for each section. for example: to follow orders, consult products and … -
– Ability to set access time for accounts:
Set a time limit for each WhatsApp account, for example, from 8 am to 12 pm -
– Support other social networks:
Show other social networks such as Instagram, Facebook, YouTube and … -
– Customization capability:
You can fully customize the floating button and the account box. -
– Send a message to the desired number:
You are not limited to WooCommerce numbers, you can send messages to any number you want.
Two Way chat evolves your relationship with your users, in line with customer satisfaction and increasing your company’s profitability.
3.1.2
- Fixed reported problems
3.1.1
- Added new icons for support widget
- Ability to select applications for the support widget
- Improved Send Message page
3.0.0
- Rewrite the plugin
- Added Float Support Widget
- Improved plugin settings page
- User access management
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.