Usersnap
Usersnap is a customer feedback software solution to quickly get insights and make confident product decisions. Usersnap’s WordPress plugin is a perfect solution for WordPress.
Usersnap’s self-service platform allows you to start collecting customer feedback of all types easily and quickly: get screen captures (screen recordings and screenshots) of issues with annotations directly in your product by an embedded widget, and run mini-surveys with ratings and custom questions during specific customer journeys. Teams take the insights, attached with user details and technical context, to better understand and prioritize customers’ needs.
Usersnap is perfect along the entire product development lifecycle. Usersnap’s feedback collectors are great for:
- Quality assurance (QA) for software testing
- User acceptance testing (UAT)
- Visual bug tracking for designers and developers
- Customer feedback (feature requests, issues collection)
- Customer experience ratings (NPS, CSAT, CES)
Make feedback matter.
With point and click issue reporting, tracking bugs was never easier. Screenshots, screen recordings, and the used browser version, as well as a lot of additional information, help you to solve every web issue faster. No endless bug reporting forms for your users. A small snippet of code on the website creates a feedback button. Your users may highlight, blackout and use sticky notes to give visual feedback which is then sent to you!
Features
- in-browser screenshots and screen recordings: you’ll get a screen capture of what your users see. No plugins required. Execute cross browser tests and see browser specific issues immediately.
- Context capturing: understand what browser, screen, device, or resolution your user had that lead to the specific bug.
- JavaScript error logging: get visual bug reports with advanced client-side JavaScript error recording.
- seamless integrations: Already using a project management or bug tracking tool? No worries – we’ll add value to your tool.
And more. check out all of Usersnap’s features
Connect your existing tool
Usersnap integrates with every leading project management and bug tracking tool. Easily connect Usersnap with your existing tools.
We integrate with:
- Jira
- Trello
- Asana
- Azure DevOps
- MS Teams
- Slack
- Github
- Gitlab
- Bitbucket
- Zendesk
- And 2,000+ others (via Zapier)
We at Usersnap are always here to help. Any questions unanswered? Check out our Usersnap help center or get in touch with us.
TRY USERSNAP NOW FOR 15 DAYS!
First 15 days are on us. Go and get your 15-day free trial now!
Download & install the zip archive
The plugin package installer can be downloaded from the WP2E project tab called “code”.
1 – Select the version to download if this option is available otherwise the “latest” version of the main plugin will be used.
2 – After downloading the zip archive install the plugin package installer in you local environment and activate the script from the plugin list.
3 – Under the section “Plugins” of the admin dashboard you should see a new “Dependencies & Licenses” link. Follow the instructions from this panel to finalize the installation of the missing dependencies.
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- Give a name to your project
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- Download the Installer Package
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- Install & activate the plugin locally
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- Install the suggested dependencies
Tips: Use the WP2E panel to add/suggest new dependencies to the local installation. Press F5 in the list of dependencies if the changes are not displayed right away.